How do you answer 'What is good customer service' in a job interview?

It begins with the first contact a customer has with your company. Good customer service looks like this: Make sure you represent a product or service you believe in! Then...Warm, sincere greeting on first contact. Establish whether your business has what the customer needs (offer to help find it)-provide it or suggest better alternative, to their benefit. Develop an easy, positive rapport with the customer which lets them know they are respected and appreciated. Go above and beyond. Then, provide an easy, efficient way to complete the transaction. Sincerely and warmly thank the customer for their business and invite them to come back if ever they need your help again (in whatever way is appropriate in your case). Actually, that's excellent customer service- and it keeps people coming back to you.

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There's no right or wrong answer. They want to know what you think good customer service is.

For me, it's not about quick service, but helpful service. If I'm at the grocery and ask a worker where a certain item is, most of the time they just tell you what aisle it's on. Those are the ones that are just doing their job.

The ones with good customer service are the ones that tell you, and guide you to the exact location. "It's in Aisle 4. Let me take you to it." Or, "John! This young lady is looking for a blah-blah, I don't know where it is. Can you show the miss where it's at? Thanks."

If all you needed to know was the aisle number, you can just reply with, "Oh, that's not necessary, thank you very much!"

That's good customer service!

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When a customer has received exceptional standards of service from a provider and leaves a shop/wherever feeling very satisfied.

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good customer service is when you have shown and treated the person/persons quiry's problem's,as an individual requirement that matters to you personally and how you would want the matter treated and are left with a warm satisfying feeling inside reflected back to themself's.

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It sort of depends on the actual job. But the basic answer would be something like "Being friendly and curtious. And to do what it takes to make the customer satisfied."

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Great customer service is when an employee takes the time to listen to your concerns by genuinely expressing interest, sympathy, and their eagerness to satisfy you. Someone who is sincerely caring, compassionate, understanding, fair, and helpful is better than someone who knows their job so well that they brush you off as ignorant.

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Sraightway jacket formula is "What we want, when hire someone." To feel that we are being attended properly with priority, attentive listening with empathy showing concern and appropriate solution as close to perfect possible.

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An additional aspect that is essential to good customer service is the ability of the seller to, within reason, take extra measures to differentiate their customer services from their competition.

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Customer Service means exceeding their expectations. Every one expects a certain amount of service, some more than others. But when you EXCEED that, then you have added the "WOW" factor. It would be great if your customers said "WOW, I didn't expect that" or "that was beyond what I expected". Then they are more likely to CHOOSE you as their "provider of choice".

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To treat the customer the way you would like to be treated.

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Customer service is costumer satisfaction

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to not ignore the customer give them your undivited attention if you cant answer their question then find someone who can

First answer by ID0000000000. Last edit by ZCadence. Contributor trust: 94 [recommend contributor]. Question popularity: 545 [recommend question]